We’re regularly asked about security, privacy, and how we protect your personal data.
I want to take a moment and explain what we do to ensure that your private data stays private and, if that’s not good enough, I’ll suggest an option that gives you near complete anonymity you can use on many websites, including ours.
First let’s set some ground rules. There is no such thing as a 100% secure computer system. It’s just not possible.
Let’s talk about what is possible and what we’re actually doing to get as close to that 100% mark as we can while still making the applications available on the internet, convenient to use, and highly secure.
All of our production servers reside in high-end commercial data centers. These secure facilities are specifically designed to house and protect such systems with features such as 24/7 security guards, biometric access controls, and security cameras.
To ensure the security of your data, our regular website (which you’re on right now) is hosted in an entirely different location from our application servers and uses different technology.
None of your private data is kept on our regular website servers.
Our application servers, which is where your data is stored, use proven technology by IBM to power our applications. It’s technology we selected largely because of it’s long established track record of security.
Its integrated database security protects your data from becoming visible by anyone else. In fact, it’s so secure we had to specifically tell the server software that it was allowed to access your data to be able to transmit it to you.
Access to the server software is controlled using top-grade Private Key Encryption, similar to that used by the military to protect top secret systems.
Even in transmission from your machine to the server, we employ end-to-end encryption technology to prevent snooping. It’s the same secure technology you use when doing internet banking.
We highly recommend you create a strong password to protect your data. Your password, while heavily encrypted on the server, is the weakest link – one only you can control. You can use up to 255 characters on our application servers so try a pass sentence you make up yourself from random words or names with a few symbols and numbers thrown in for good measure (don’t use common or family names, common phrases, song lyrics, etc.).
Who Can See Your Data
As for who can see your data once it’s on the server, that’s highly restricted.
Only trusted system administrators have physical access to the server, but not data access rights.
Access to your data is strictly limited to only those who must have access: yourself and, at present, only one member of our staff.
How to be Anonymous
If all this security isn’t enough for you, there is a simple solution. Just create a free email account with an anonymous name (i.e. cookiemonster79). GMail is one such service.
To register for our applications, all you need is an email address. We don’t need to know any more about you than that.
A free account with an anonymous name solves pretty much any privacy concerns you might have. With some email services, you can even forward the emails from that anonymous address to the main email address you use every day (that way you won’t miss out on important emails from us). Here’s how to auto-forward in GMail.
If you have any questions or concerns, I encourage you to contact us.
Founder and Chief Happiness Officer